Unconscious bias – as well as your own beliefs and emotions – can test your ability to put clients’ best interests first. Even though my practice is guided by the saying, “keep a quiet mind and an open heart,” each day we remind ourselves our intentions must stay rooted in removing biases and putting personal opinions aside in all interactions. This begins in the prospecting stage and remains in consideration through every meeting where we drive plans by each individual’s core … [Read more...]
About the Author
Stephen Kagawa, FSS, LUTCF, is a 26-year MDRT member with three Court of the Table and 18 Top of the Table qualifications. He is CEO of The Pacific Bridge Companies, which provides cross-border financial planning and financial alternatives for business professionals, high net-worth individuals and companies throughout the Pacific Rim.